Terms and Conditions

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By agreeing that you have read the terms and conditions you consent and understand the following:
This pre-qualification assessment is subject to a full affordability assessment and credit check.
You are aware that this pre-qualification does not mean You will receive a loan from Finsap Loans (Pty) Ltd based on the outcome of this assessment.
Finsap Loans (Pty) Ltd reserves the right to do a Credit Bureau enquiry.
You confirm that the ID number You have entered is Your own.
You confirm that the basic income is correct.

In this Agreement:
1.1 “the Act” means the National Credit Act, 34 of 2005;
1.2 “Advance Date” means a request for payment made by the You under a Finsap Loans Product as more fully referred to in Appendix B;
1.3 “Annual Interest Rate” means the annual interest rate set out in the Quotation;
1.4 “Application” means the application for the loan made by You, either electronically, telephonically or face to face;
1.5 “Deferred Amount” means the Loan Amount and any relevant fees and/or charges that are, or become, payable by you from time to time;
1.6 “Designated Bank Account” means the bank account details in Section 7 of the Quotation which have been given by You to Finsap Loans;
1.7 “Enforcement Expenses” means all legal costs which Finsap Loans has to incur in order   to enforce its rights under the Loan Agreement and which Finsap Loans may recover in accordance with prevailing Law;
1.8 “Finsap Product” means the Loan Product which may be selected by the You in the Application in terms of which the Loan Amount approved is paid to You as and when required by You (but always at the sole discretion of Finsap Loans) as more fully detailed in Appendix B;
1.9 “Law” means common law, legislation, regulations and any subsidiary legislation, prevailing from time to time in South Africa;
1.10 “Loan Agreement” means the Application, the Quotation and these Terms and Conditions to be read together as one document;
1.11 “Loan Amount” means the amount advanced to You in terms of the Loan Agreement as contained in the Quotation;
1.12 “Merchant” means third party creditor/s from whom You wish to purchase building materials or building contractor services;
1.13 “MMS” means multi-media messaging service;
1.14 “Payment Date” means the date on which the Loan Amount or any part thereof is paid into the Designated Bank Account;
1.15 “Personal Information” has the same meaning as per the definition of Personal
Information in Section 1. of the Protection of Personal Information Act 4 of 2013.
1.16 “Quotation” means the Pre-Agreement Statement and Quotation to which these Terms and Conditions are attached;
1.17 “Finsap Loans, We, Our, Us” means Finsap Loans (Proprietary) Limited;
1.18 “Repo Reference Rate” means the repurchase rate set out from time to time by the South African Reserve Bank;
1.19 “Sanction Bodies” means the body established in terms of legislation of the Republic of South Africa;
1.20 “Sanctioned” means listed on all or any one of the Sanction Lists and/or subject to any Sanctions as prescribed by any Sanction Body;
1.21 “Sanction List” means the Specially Designated Nationals and Blocked Persons List of the Office of Foreign Assets Control of the Department of Treasury of  the United States of America and/or the United Nations Security Council list of persons or entities suspected to be involved in terrorist related activities or the funding thereof and/or any other list of Her Majesty’s Treasury of the United Kingdom and/or the European Union’s Common Foreign and Security Policy and/or any similar Sanction lists established in terms of any legislation of the Republic of South Africa;
1.22 “Settlement Value” means the amount you would need to repay us on any particular date in order to satisfy all of your obligations in terms of the Loan Agreement;
1.23 “SMS” means short message service;
1.24 “Specified Purpose” means the purpose of the building, renovation, rehabilitation or expansion of the residential property, with a specific emphasis on low income housing, it being recorded that this is the only purpose for which the Loan Amount shall be used.
1.25 “Terms and Conditions” means the terms and conditions of the Loan Agreement contained herein;
1.26 “USSD” means unstructured supplementary service data;
1.27 “VAT” means Value-Added Tax;
1.28 “Working Day” means a day of the week other than a Saturday, Sunday or any other public holiday recognized as such by the Government of South Africa;
1.29 You/Your  or Yourself”  means  the person or persons named in the Quotation  as the Borrower, including the executor of your estate on your death and the liquidator on your sequestration;
1.30 Any reference to one gender shall be deemed to include the other and any reference to the singular shall include the plural.
 1.31 All other language versions of this Agreement are translated from the English version so, in the event of any dispute involving the interpretation of this Agreement, the English version shall prevail in this regard.
Loan Product
We offer a number of loan products. The Loan Product which You have chosen in Your Application is detailed in the Quotation which is based on that Loan Product.
Loan Agreement
After assessing Your Application, We have agreed to lend You the Loan Amount
reflected in the Quotation on the terms and conditions set out herein.
All payments shall be made unconditionally and without deduction or set-off in terms of Debit Order. Payments will be allocated firstly towards payment of any due or unpaid interest, thereafter any due or unpaid fees or charges (including legal costs, if any) and lastly the Loan Amount.
6.1 Interest rates as set out in the attached Quotation are variable and are calculated daily and capitalised monthly in arrears on the outstanding Loan (or any other Deferred Amount). Such interest rates vary according to a prescribed sum involving the Repo Reference Rate and a percentage rate (“the Prescribed Sum”). The maximum Prescribed Sum is as per the “Sub-sector” (agreement type), relevant to this Agreement as at the conclusion thereof, as set out in Table A: Maximum Prescribed Interest Rate in Regulation 42 of the Act.
6.2 Should a change occur due to a change in the Repo Reference Rate, Finsap Loans will adjust the applicable interest rates, according to the effect of such change on the Prescribed Sum, and notice thereof will be given in writing to You by no later than 30 business days after the day on which any such change takes place.
Cash for Labour
7.1 You may request that a portion of the Loan Amount be paid by Finsap Loans to You, in cash, when purchasing building materials (“Cash Portion”).
7.2 The Cash Portion must only be used to pay for labour and/or other building materials related to the Specified Purpose.
7.3 Where approved, the Cash Portion will be paid by Finsap Loans into the Designated Bank Account.
7.4 The total value of the Cash Portion cannot exceed 30% of the Loan Amount and the initial Cash Portion requested may not be less than R500.00.
The number of instalments and commencement date of the 1st instalment presumes that the 1st instalment will be paid by You on the first pay date after the Loan Amount was advanced. A delay in making payment of the first instalment may result in extra instalments and costs. You hereby consent to any additional instalments and/or costs which may result from a delay in payment and to such amount being received by Finsap Loans.
Early Repayment
You are entitled, at Your election, in terms of Section 126 of the NCA, to terminate this Agreement at any time by paying the Settlement Value to Us. No fee or penalty will be payable for early repayment.
10.1 You are in default of the Loan if You:
10.1.1 Do something You have agreed not to do or do not do something you have agreed to do, under the Loan Agreement;
10.1.2 Give Us incorrect, misleading or deceptive information in connection with this Loan Agreement;
10.1.3 Have acted fraudulently or dishonestly in connection with this Loan Agreement; or
10.1.4 Commit a breach of any of the declarations provided by You to Us;
10.1.5 Fail to make payment of any amount due in terms of the Loan agreement.
10.2 If You are in default, We will give You a written notice advising You of the default in the manner and at the address which you have elected in the Application and advising You that You may refer the matter to an alternative dispute resolution mechanism or resolve it with Us or if You cannot pay Your debts to apply to a debt counsellor.
 10.3 If You get a notice to remedy the default, the notice will specify the time you have to do so. If You do not or are unable to remedy the default within the time period specified in the notice, and You do not elect to utilise any other alternative means to resolve any dispute then the Settlement Value under the Loan Agreement will immediately become due for payment to Us.
10.4 If You remain in default after the notice, We will then be able to institute action for payment of the Settlement Value provided that You have been in default for at least 20 working days and provided that at least 10 working days have elapsed since We provided written notice to You of the default. You will be liable to pay Us Enforcement Expenses and collection costs allowed in terms of the Act in the event of a default.
10.5 In addition, upon the occurrence of a default, We will charge the default interest rate set out in the Quotation on any amounts due, owing and payable to Us from the date that it became due for payment, to the date of payment thereof.
10.6 We may submit an adverse report of Your default to a credit bureau, setting out particulars thereof. If this is the case at least 20 business days written notice will be given to You prior to reporting any adverse information to a credit bureau and You will be entitled to a copy of the adverse report upon request thereof.
Early Termination
11.1 Finsap Loans reserves the right, in terms of section 123 of the Act to terminate this Agreement and proceed with legal proceedings in terms of section 129(1)(b) and section 130(1) of the Act, which proceedings may result in a Court enforcing  the repayment of Your obligations in terms of this agreement. Any judgment of such Court, shall be recorded by credit bureaux and be available to other credit providers.
11.2 Finsap Loans shall be entitled to recover from You all attorneys and registered debt collector’s costs on the attorney and client scale or prescribed tariff applicable to debt collectors. Such costs may include collection commission at 10% on each payment received from You and also, if applicable, the 5% commission due to Your employer in terms of section 65 J (10) of Act 32 of 1944. You shall be liable for default administration costs in respect of each letter sent to You in terms of Part C of Chapter 6 of the Act, as read with Regulation 46.
11.3 In terms of section 122 of the Act You may terminate this Agreement at any time by paying the Settlement Value to Finsap Loans in accordance with section 125 of the Act.
You hereby declare that You are not and have never been:
12.1 Insolvent;
12.2 placed under an Administration Order;
12.3 (or are currently) subject to a debt rearrangement or have any pending application for a debt rearrangement order that precedes Your Application for Credit herein.
13.1 Finsap Loans shall provide a statement of account to You on or before the last day of every third month for the duration of the Loan either by way of MMS, SMS, USSD or email, which timing and manner of delivery You hereby acknowledge and agree to. You choose any of the modes of delivery/service in clause 19 as a manner of delivery/service of any and all statements, notices and documents, other than for a Default Notice in respect of which the provisions of Clause 10.2 will in addition apply.
13.2 You hereby consent that Finsap Loans may send e-mails/ SMS/MMS/USSD to Your computer/cellphone with regard to Your outstanding balance(s), when Your instalment is due and payable, when You are in arrears with Your payments and other related matters.
Electronic Format
You agree that this Loan Agreement may be converted to an electronic format and the paper version destroyed. You understand and agree that the electronic version shall be the authentic version unless You prove otherwise.
Benefit Payments
15.1 If, as a result of Your temporary disablement, or for any other reason, payment of Your salary by Your employer is temporarily suspended, then, if applicable, You shall ensure that any insurer or third party which is paying a benefit in lieu of the suspended salary to You or on Your behalf, deducts from such benefit and pays to Us any amount due in terms of the Loan Agreement during the period concerned.
15.2 Should such insurer or third party fail to make payment to Us, then we will be entitled, after having provided You with written notice requesting payment of the Settlement Value within 20 days, to terminate the Loan Agreement and claim payment of the Settlement Value.
In the event that you are married in community of property, your spouses’ consent is required to enter into this Loan Agreement, and you warrant that your spouse’s requisite consent, if any, was obtained and will be provided within a reasonable period after a request is made for same. You indemnify Finsap Loans against any Loss it may suffer as a result of a failure to provide such aforesaid consent.
Credit Bureaux Reporting
You consent that Finsap Loans may at its sole discretion for purposes of conducting an affordability enquiry and/or updating Finsap Loans’s records obtain from and disclose to, any third party [including but not limited to a Credit Bureau, the national loan registry, any employee or agent of Finsap Loans and Your employer] Your credit and loans record, payment history and current loan status.
17.1 Should You not wish for the information to be obtained or disclosed for the aforesaid purpose, You may elect to not proceed with this Agreement.
 17.2 Finsap Loans is obliged to supply certain information to the national loan registry and     the Credit Bureau pertaining to this loan, which may include information on noncompliance with the terms and conditions contained herein.
17.3 The Credit Bureau provides a credit profile and a credit score on You based on the information supplied. The “Credit Bureau” referred to herein are TransUnion ITC Credit Bureau, XDS and Experian.
17.4 You have the right to contact the Credit Bureau referred to above, have Your credit record disclosed and correct any inaccurate information.
You hereby consent to the cession and/or assignment by Us of all or any of Your rights and/or obligations under this Loan Agreement to any one or more third parties, despite any resultant splitting of claims against You;
18.1 any personal information may be transferred to such third party for purposes of the cession and in line with the purpose and contents in the Loan Agreement; and;
18.2 that the retention and use of the above personal information may occur for as long as it is required by Finsap Loans/ third party for such purposes.
Contact Details
19.1 You choose as the address for acceptance of delivery and/or service of documents and/or notices and/or legal process the address and methodology supplied in the Application and which is also indicated in Section 1 on Page 1 of the Quotation.
19.2 The contact details for Finsap Loans are those listed on the front page of the Quotation.
19.3 The Parties shall be entitled to change their chosen addresses by written notice delivered by hand or posted by registered mail to the current chosen address of You or Finsap Loans as the case may be.
19.4 You undertake to notify Finsap Loans in writing, within 30 days, of any change of the Your physical residential address and/or employment. Should You fail or neglect to fulfil such obligation, Finsap Loans shall be entitled to instruct a tracing agent to find such information and You shall be liable to pay for the tracing fees that are incurred to rectify any breach of such undertaking. Furthermore the Borrower acknowledges that a failure to meet the aforesaid obligations will frustrate any attempt to serve
Notices & Legal process and therefore agrees that any notice/return of nonservice in respect of such attempts will interrupt the running of any relevant prescription period, in terms of the Prescription Act 68 of 1969, until the correct current physical residential, or other appropriate, address of the Borrower has been obtained/received by Finsap Loans.
Certificate of Indebtedness
Finsap Loans shall, at its own instance, be entitled to produce a certificate signed by a director of Finsap Loans, confirming the amount which is due and payable by You to Finsap Loans. The certificate shall be proof on the face of it of the allegations stated therein, and You shall bear the onus of disproving the contents of the certificate. You acknowledge that such certificate shall be valid and enforceable for the purposes of summary judgment and default judgment proceedings.
Debt Counsellor
You have the right to apply to a debt counsellor, in the manner and form prescribed by section 86 of the Act, for debt review so as to be declared over-indebted. The aforesaid application may not be made if Finsap Loans has already taken steps to enforce the Loan Agreement. A list of all registered debt counsellors can be obtained from the National Credit Regulator’s office.
Alternative Dispute Resolution
In the event of any dispute regarding a possible contravention of the Act You may elect to either:
22.1 Resolve the complaint by way of an alternative dispute resolution agent registered
and accredited by the National Credit Regulator; or
22.2 Initiate a complaint to the National Credit Regulator (See contact details in clause 28); or
22.3 Initiate a complaint to the Consumer Tribunal.
Changes required by law
If there is any change to a Law that requires Us to conduct Our business of providing loans differently from that contemplated under this Loan Agreement, We shall be entitled to make such changes to this Loan Agreement as are required to comply with the Law. We will give You appropriate written notice of such changes. Such changes will be effective from the date stated on such written notice.
Use of Personal Information
24.1 You understand and agree that We are in possession of information that identifies
You (Your “Personal Information”) to:
24.1.1 Verify Your identity and accuracy and completeness of the information
you  provide to Us;
24.1.2    Open, administer and service this Loan Agreement;
24.1.3    Statistical analysis;
24.1.4    To develop and improve Our products;
24.1.5    Update Your records;
24.1.6    To identify which of Our, or others’ products might interest You.
24.2 You understand and agree that we are in possession of Personal Information relating to Yourself and you agree that such Personal Information can be used to:
24.2.1    Carry out the functions referred to in 24.1 above;
24.2.2    Assess lending and insurance risks;
24.2.3    Arrange, underwrite and administer insurance and handle claims;
24.2.4    Identify, prevent, detect or tackle fraud, money laundering and other crime;
24.2.5    Carry out regulatory checks;
24.2.6    Keep You informed about Your Loan and conduct market research. Unless you opt out, by emailing Us accordingly or in the “opt out” box contained in the Application, We may also use Your Personal Information  to contact You by mail,  telephone,  email,  SMS  or  other  method permitted by Law in relation to offers We may feel might interest You and/or in terms of Our Privacy Policy;
24.2.7    Any other purpose agreed to by You in the Application.
24.3 We will keep your Personal Information confidential and only give it to others for
the above purposes, including:
24.3.1 To our agents and subcontractors, acting for us, to use for the purpose of operating our lending business and obtaining payment in terms of this Loan Agreement or any other agreement You have with Us;
24.3.2 to share information via organisation/s which provides a centralised application matching service which it collects from and about mortgage and/or credit applications, for the purpose of preventing and detecting fraud;
24.3.3 to financial institutions or payment distribution agencies for purposes of payment processing;
24.3.4 unless You opt out by emailing Us or in the opt out box in the Application, to third parties who may use it to contact You by email, telephone, mail, SMS or other method permitted by Law in relation to offers they feel might interest You; and;
24.3.5 In connection with certain business transactions involving Our assets or business as further described in Our Privacy Policies.
24.4 We and other organisations may access and use the information recorded by fraud prevention agencies such as the South African Fraud Prevention Services (“SAFPS”).We may provide details, including your personal information, to SAFPS with regard to any conduct on your Loan Account that gives Us reasonable cause to suspect that the Loan Account is being used for improper purposes.
The SAFPS may in turn make this information available to other members of the SAFPS if they carry out credit and/or other checks on Your name.
24.5 We may transfer Your Personal Information abroad to countries whose data protection laws are less strict than in South Africa. If so, We will ensure the information is held securely to standards at least as good as those in South Africa and only used for the purposes set out in this clause.
24.6 We may provide your information to third party Funders of Our business in order for them to verify undertakings related to such funding. You hereby also consent to such third party Funder (including their agent or representative) contacting you to personally verify any such aforesaid undertakings.
24.7 Your Personal Information may also be used for other purposes for which you give your permission or, in very limited circumstances, when required by any relevant Law.
24.8 Your Personal Information is held subject the Privacy Policy of Finsap Loans and the applicable Law.
25.1 Finsap Loans has in the drafting of this Loan Agreement used its best endeavours in order to comply with all applicable Laws. To the extent that this Loan Agreement may require amendment in order to comply with any particular Law, You by Your signature hereto agree to such amendment which will be set out in a schedule to this Loan Agreement to the extent applicable.
25.2 The amendments referred to in 25.1 will be effected from the date of notice of amendment or the date of the schedule setting out the amendments.
You consent to the jurisdiction of the magistrate’s court with jurisdiction in respect of any action or proceedings which may be brought against You; provided that We will be entitled to bring proceedings in the High Court where such proceedings would, but for the aforegoing consent, fall outside the jurisdiction of the magistrate’s court.
27.1 The Loan Agreement is the entire agreement between the parties relative to the subject matter hereof and replaces all representations, warranties, agreements or undertakings previously made relative to such subject matter, and no such representations, warranties, agreements or undertakings shall be of any force and effect unless contained herein. No indulgence, extension of time, relaxation or latitude which Finsap Loans may show, grant or allow to You shall constitute a waiver by Finsap Loans of any of its rights and Finsap Loans shall not thereby be prejudiced or prevented from exercising any of its rights against You which may have then already arisen or which may thereafter arise, and/or applying/ enforcing the terms of this agreement.
 27.2 No variation of any of the terms and conditions of this agreement will be binding on the parties unless committed to writing and signed by them respectively.
27.3 Should any provision or portion of this Agreement be unenforceable by Law, void or voidable, such provision shall be severable from the remaining provisions hereof which shall remain in full force and effect.
29.1 accept all of the terms and conditions of the Loan Agreement;
29.2 agree to be bound by all of the declarations and terms contained in the Loan Agreement and those contained in the Application;
29.3 declare that all of the information that You have given now and previously, including but not limited to the declarations provided in the Application, is true, accurate and correct in all respects and is not misleading or deceptive in any way;
29.4 acknowledge that We are relying on the information that You have given Us;
29.5 acknowledge that the Loan Agreement has been explained to You and You understand and appreciate the risks, costs, rights and obligations in the Loan Agreement;
29.6 acknowledge that You received and carefully considered a copy of the Loan Agreement and all other documents that need to be signed and returned to Us in order to accept this offer before You signed these documents;
29.7 unconditionally absolve and indemnify Us from and against any Loss, damage, costs or expenses which either We or You may sustain or incur, either directly or indirectly as a result of Our relying on and using the banking details and or any information supplied to it by You or on Your behalf, in order to pay the proceeds of the Loan;
29.8 agree that We will not be liable in respect of any errors or omissions from any particulars given to Us by You or on Your behalf;
29.9 understand and accept that all other documentation signed by You in connection with this Loan Agreement (including the Application and Quotation) forms part of the Loan Agreement, as if it had been specifically incorporated herein;
29.10 understand and agree that We rely on the correctness of all the information provided by You and not responsible for the consequences of any error or omission contained therein and You hereby indemnify Us against any claim and/ or damage whatsoever arising from such error or omission;
29.11 agree and consent to Your Personal Information being forwarded to the National Credit Regulator and/or any other credit bureau insofar as this Loan Agreement is concerned.
29.12 You declare, warrant and undertake to Finsap Loans from the date of signature of this Loan Agreement, and until all Your obligations in terms of the Loan Agreement have been fully discharged, i.e. the Loan Agreement ceases to be of further force and effect, that:
29.12.1  You will not use, or otherwise make available, any of the proceeds   of the Loan Amount for the purposes of financing, directly or indirectly, the activities of any  person  or  entity  which  is  Sanctioned or, to finance, directly or indirectly, any undertaking in a country which is subject to any Sanctions;
29.12.2  You will not, in any way, make any of the proceeds of the Loan Amount
available to any person or entity if such party will use, or intends to use, such proceeds for the purposes of financing the activities of any person or entity who/which are subject to any Sanctions; and
29.12.3  You are not involved in any illegal activities including, but not limited to, money laundering or terrorist activities.
29.13 Any breach of any undertaking in 29.12 will be deemed to be a material breach/default of this Loan Agreement. In the aforesaid circumstances, Finsap Loans shall be entitled, in its sole and absolute discretion, to immediately cancel this Agreement and the Settlement Value shall then become due, owing and payable. Finsap Loans shall further be entitled to recover any Enforcement Expenses and other collection costs that may be allowed in terms of the Act in the event of such a default.
The Minister of Trade and Industry (“the Minister”) is empowered in terms of section 171(1) of the Act to, inter alia, review and limit NCA fees, cost or charges,     such as the Monthly Service (see Quotation/Loan Schedule in part 2. on Page 1 of the Quotation & Loan Agreement), that may be charged by credit providers in terms of the Act. Should the Minister, during the operation of this Loan Agreement, amend any NCA fee, cost or charge, such as the aforesaid fee, You hereby agree  that  Finsap Loans  may  increase such fee accordingly from time to time, as well as any other fees, costs and charges that may change. Finsap Loans will give You at least five (5) business days’ notice before it makes any change to any NCA fees, costs and charges.
I/We hereby authorise Finsap Loans (Pty) Ltd (“Finsap Loans”) to debit my Designated Bank Account, being the bank account as set out in Section 7. on page 3, with the repayment instalment amount as set out in the Loan Schedule in Section 2. on page 1, as read with Part 4. of Section 4.
The Repayment Cycle is the Pay Frequency, and the Repayment Day is the Pay Date, as set out in Section 7. on Page 3. (The Repayment Day is the date on which You would like to have the debit order go through and this date must be the same as Your salary Pay Date. It should also be on or before the date by which you need to make a payment in terms of this Loan Agreement).
I/We know and agree that the repayments I/We have to make under the Loan Agreement are due, owing and payable on or before the date given in the Loan Agreement or any extension or amendment of the Loan Agreement.
I/We will make sure there are enough funds in My/Our Designated Bank Account on the Repayment Day. I/We agree that if there are not enough funds in My/Our Designated Bank Account, Finsap Loans may track my account (at no extra cost to me) every day until I/We have paid off everything I/We owe for that repayment cycle or until I cancel this authority (if I/We do so).
I/We know and agree that if Finsap Loans learns that my Salary Date has changed,  Finsap Loans may debit My/Our Designated Bank Account on that date. In the absence of the aforesaid notifcation from yourself, Finsap Loans will be entitled to assume, where your repayment day falls on a weekend or public holiday, that your salary date (and thus repayment day) has moved to the business day immediately before the original stated repayment day.
I/We agree to let Finsap Loans know of any changes to My/Our Salary Date or the date on which there are enough funds in My/Our Designated Bank Account to cover the repayment amount.
You are required by Finsap Loans to provide a credit protection policy as cover for the outstanding balance on your loan in the event of Loss of Income from retrenchment, death, temporary and/or permanent disability (as described in the policy summary that will be provided to you)
You may choose to apply for the cover arranged by Finsap Loans with Finsap Loans Assurance Company Limited (“Finsap Loans”), or you may provide a policy of your choice, from another insurer that provides sufficient cover. By your acceptance of the terms and conditions of this Quotation & Loan Agreement and signature hereto you acknowledge that you are aware of and understand this freedom of choice and that you hereby elect and accept the credit protection policy as set out in this Section D as well as Appendix A hereto. In the event that you arrange the required credit life insurance with any other insurer, you undertake to sign the authority provided for in terms of Section 106(6)
(b) of the National Credit Act 34 of 2005 in order to authorise Finsap Loans to make payment of your insurance premiums on your behalf to your insurer should Finsap Loans elect to do so.
In the event of death or permanent disability Finsap Loans will pay to Finsap Loans, as your beneficiary in terms of the policy, an amount equal to the outstanding balance on your loan, being the capital sum advanced to you plus interest thereon, less any repayments made (“the sum insured”). Any surplus of the Maximum Liability amount, after payment of the sum insured, will be paid to either you or your nominated beneficiary.
If you are temporarily disabled, Finsap Loans will pay to Finsap Loans all the obligations under the Finance Agreement that become due and payable during the remaining repayment period of the Finance Agreement: for a period of 12 months or until you are no longer disabled; whichever is the shorter period.
Should you be retrenched, or become unable to earn an income, Finsap Loans will pay to Finsap Loans all the obligations under the Finance Agreement that become due and payable during the remaining repayment period of the Finance Agreement: for a period of 12 months or until the consumer finds employment or is able to earn an income; whichever is the shorter period.
Waiting Period: ( Refer to 6.2 Appendix A)
A monthly premium, as specified in the Quote Loan Schedule on page 1 of the Quotation & Loan Agreement, will be payable in respect of the credit protection policy. Finsap Loans has mandated Finsap Loans to collect such payments on its behalf in terms of a written agreement between Finsap Loans and Finsap Loans.
Important terms re premium payments:
You may miss the payment of up to 6 (six) premiums during the term of the policy. Upon non-payment of the 7th (seventh) premium the policy will lapse and no benefits under the policy will be payable.
Should 6 (six) premiums or less be unpaid at the time of a claim being submitted in terms of the policy, an amount equal to the missed premiums will be deducted from any benefit payable in terms of the policy.
Should you only commence payment of your monthly instalment (including the credit life insurance premium) during the month following the month during which the loan was advanced to you, Finsap Loans shall be entitled to pay over in advance your credit life insurance premium in order to ensure that you are insured from when the loan is paid out.
I/We also agree that if any payment does not go through because there are not enough funds in My/Our account, or for any other reason, it will be a default under the Loan Agreement, meaning I have broken the Loan Agreement. The total amount that I/We repay under this authority will never be more than the amount I/ We agreed to in the Loan Agreement.
I/We agree to pay any bank charges for this debit order authority and instruction (if any).
Before Finsap Loans sends any payment instructions through, a debit order reference number (unique to this Loan Agreement) will be sent to Me/Us. An example of the debit order reference that will appear on your Designated Bank Account Statement. That way I/We can identify the repayment mounts for this Loan Agreement on the Designated Bank Account statement
I/We agree that, although I/We may cancel this authority and mandate, it will not cancel the Loan Agreement. I/We also understand that I/We cannot claim back amounts that Finsap Loans has withdrawn from My/Our Designated Bank Account (i.e. amounts that I/We have paid) under this authority and mandate if I/We legally owed those amounts to Finsap Loans.
I/We know, and hereby agree, that Finsap Loans may cede or assign (give) this authority and mandate to a third party if Finsap Loans has also ceded or assigned the Loan Agreement to that third party.
You will, however, be liable to Finsap Loans for any premiums paid over in advance by Finsap Loans to Finsap Loans, and where the corresponding payment is not received from you on its due date as arranged with Finsap Loans, as you have been enriched by such payments. You hereby consent to such aforesaid amounts being recovered from you by Finsap Loans.
You hereby mandate Finsap Loans, until all your payment obligations in terms of this Agreement have been settled in full, to pay, at its sole and absolute discretion, your premiums on your behalf. You hereby acknowledge such aforesaid entitlements of Finsap Loans to pay such premiums and, as you are enriched by such payments, Finsap Loans shall be entitled to recover such amounts from you together with any outstanding amount on your loan repayment.
Complete terms and conditions are set out in the policy that will be provided to you, please read through carefully. Note that there are certain events excluded from cover. Should you have any queries, please contact us.
The Borrower hereby cedes, assigns and makes over all his/her rights, title and interest in and to this insurance to Finsap Loans as security for the repayment of the loan granted by Finsap Loans to the Borrower. The Borrower hereby authorises Finsap Loans to complete and sign any claims documentation on his/her behalf and obtain any information or documentation required in terms of the policy for claims purposes from the person in possession of that information.
In the event of you providing a credit protection policy of your own choice, from an insurer other than Finsap Loans, you agree the following:
9.1. Finsap Loans will be paid by your insurer all monies owed (up to the settlement value) on an event of an insured event occurring. E.g. death, disability, etc.
9.2. Your insurance company, in terms of the credit protection policy, must   be obliged to first settle your relevant obligations under this Agreement, before any other claims, from the proceeds of such policy.
If necessary Finsap Loans may, on your behalf and in your stead, contact the relevant Insurer and instruct them to ensure that 9.1 and 9.2 above are complied with in terms of your undertakings in terms of this clause 9. Section 106(6)
(b) of the NCA has reference hereto.
 This document is a summary of the policy wording. This summary should be read in conjunction with the policy wording. For a full copy of the policy wording, please contact Finsap Loans (Pty) Ltd (Finsap Loans) to ensure that you are familiar with  the terms and conditions. In the event of any dispute or any discrepancy between this summary and the policy wording, the policy wording will prevail.
The insured is the person who has entered into a finance agreement with Finsap Loans (Pty) Ltd (“Finsap Loans”) and has signed the finance agreement, and wishes to obtain this insurance as security for the insured’s obligations towards Finsap Loans in terms of the insured’s finance agreement with Finsap Loans.
The insured shall be the only person covered in terms of the Credit Protection Plan and must be a resident of the Republic of South Africa.
The insured herewith declares that all information provided in the finance agreement and incidental documentation is true and correct any may be used by the Insurer for the administration of the Credit Protection Plan.
Death, disability (permanent and temporary) and loss of income from retrenchment (where applicable).
The insured will be eligible to apply for cover in terms of this policy up to the age of 65 (sixty five) years unless specifically otherwise stated.
In respect of amounts owed by the insured under the Finance Agreement, the insured shall be covered to the amount of the outstanding balance due by the insured in terms of the relevant Finance Agreement, being the capital sum advanced in terms of the Finance Agreement, plus interest thereon, charges and fees, less any repayments made in respect thereof.
For the purposes of this Policy, and where relevant to a specific insured event, “Maximum Liability” shall be the higher of the amount outstanding in terms of the Finance Agreement on the date of a valid claim; or the full loan amount due by the policyholder on the inception of the Finance Agreement; or in the case of a Finsap loan agreement, the highest aggregate “Deferred Amount” during the “Advance Period” of such Finance Agreement.
This benefit provides cover in the event of death of the insured occurring during the period of insurance and shall be an amount equal to Finsap Loans’s Maximum Liability. From the proceeds of the Maximum Liability Finsap Loans shall pay to Finsap Loans in one lump sum the sum insured. The balance of the Maximum Liability, i.e. the Maximum Liability less the sum insured paid to Real People, shall be paid to the Beneficiary nominated by the Insured for such purpose.
The policyholder shall be covered subject to the terms contained in the Master Policy, and cover shall remain effective until such time as the policyholder’s policy has lapsed or is cancelled or otherwise terminated. The policyholder shall be covered to an amount equal to Finsap Loans’s Maximum Liability in case of permanent disability. From the proceeds of the Maximum Liability Finsap Loans shall pay to Finsap Loans in one lump sum the sum insured. The balance of the Maximum Liability, i.e. the Maximum Liability less the sum insured paid to Finsap Loans, shall be paid to the Insured. For temporary disability:
obligations under the Finance Agreement that become due and payable for a period of 12 months; or
until the consumer is no longer disabled, whichever is the shorter period. For the purpose of this policy, Finsap Loans will regard:
a) Permanent disability to mean medically certified total disability, as a result of illness, injury or disease occurring after a deferred period of 1 (one) month, and which cannot be cured or treated and which prevents the policyholder from earning an income by following his own or suited occupation in keeping with his/her education, training or ability and experience. The policyholder shall also be deemed to have suffered permanent disability upon the permanent loss of or loss of use of both hands, feet or eyes: and
b) Temporary disability to mean medically certified total disability for a defined period, as a result of illness, injury or disease occurring after a deferred period of 1 (one) month, and which prevents the policyholder from earning an income for that defined period by following his/her own or suited occupation in keeping with his/her education, training or ability and experience.
No claim in respect of permanent disability will be considered or paid out unless accompanied by a medical certificate from a qualified medical specialist certifying that the policyholder is disabled within the parameters set out above, on a permanent or temporary basis.
This benefit terminates automatically on the date of the Assured’s 65th (sixty-fifth) birthday or on the expiry of the term of this policy.
 The disability benefit is subject to a waiting period of 3 (three) months from the commencement date for this policy, only where the term of the Finance Agreement is more than 6 (six) months.
Finsap Loans’s liability in terms of this policy shall at all times be limited to the Maximum Liability and cover shall terminate upon the receipt of a claim in respect of any one Benefit.
In the event of Permanent Disability, if Maximum Liability exceeds the outstanding liability due by the policyholder in terms of the Finance Agreement, including interest thereof up to the date of occurrence of the assured event, the surplus shall be paid to the policyholder.
In the event of the consumer becoming unemployed or unable to earn an income, other than as a result of permanent or temporary disability, all the consumer’s obligations under the Finance Agreement that become due and payable:
for a period of 12 months; or
until the consumer finds employment or is able to earn an income. Whichever is the shorter period.
This benefit provides cover in the event of the retrenchment or redundancy of the insured by his/her employer occurring during the period of insurance.
This benefit terminates automatically on the date of the insured’s 65th (sixty-fifth) birthday or date of retirement or death, whichever occurs first.
Finsap Loans’s liability in terms of this policy shall not under any circumstances extend beyond the eligibility ages or beyond the terms of the credit agreement with Finsap Loans or beyond the payment of a valid death claim.
Finsap Loans shall not consider any claim that arose prior to the receipt of the first Premium in respect of this policy. Further waiting periods (if any) as specified in the relevant Schedule will apply.
Any pre-existing condition the policyholder was aware of, which affected the policyholder in the 12 months preceding the commencement of cover under that credit life policy and the policyholder is informed of such an exclusion or failed to disclose at inception.
Retrenchment or termination of employment in the first 3 (three) months after the commencement of cover, only where the term of the Finance Agreement is more than 6 (six) months.
The disability benefit is subject to a waiting period  of 3  (three)  months from  the commencement date for this policy, only where the term of the Finance Agreement is more than 6 (six) months.
Death or disability resulting from:
The abuse of alcohol, drugs or narcotics;
Wilful self-inflicted injury or suicide;
Active participation in war, invasion. acts of foreign enemies,
Hostilities, warlike operations (whether war be declared or not),
Civil war, insurrection, rebellion revolution. civil commotion or
Uprisings, military power;
The use of nuclear, biological or chemical weapons, or any radioactive contamination,
Participation in criminal activities;
Participation in hazardous activities such as mountain climbing, bungee jumping and speed racing;
Any pre-existing condition the consumer was aware of that affected the consumer in the 12 months preceding the commencement of cover under that credit life policy and the consumer was informed of such specific exclusion.
Retrenchment or termination of employment within the first 3 months after the commencement of cover under that credit life policy, on where the term of the credit agreement is more than 6 months;
Lawful dismissal, including dismissal as a result of wilful misconduct that is a violation of some established, definite rule of conduct, a forbidden act, wilful dereliction of duty or misconduct,
Voluntary forfeiture of salary, wages, or other employment Income,
Voluntary retrenchment or termination of employment,
Participation in an unprotected strike, and
Retrenchment of which the consumer was aware or received notice of during the 3 months preceding the date on which cover under that credit life policy commenced.
Premiums shall be payable monthly in advance to Finsap Loans by the policyholder, and premiums may be received by either Finsap Loans or its appointed administrator, in a manner as agreed with the policyholder.
A grace period of 30 (thirty) days is permitted for the payment of premiums. If any premium is not paid within this period the policy will lapse and no benefits will be payable, subject to the Long Term Insurance Act 52 of 1998. The credit provider may fund premiums on your behalf if they so wish.
No Premiums will be refunded to the policyholder should the policy be cancelled or a claim repudiated.
An amount equalling any unpaid premiums will be recouped from any benefits payable in terms of this policy.
Included in the premium could be commission payable to the intermediary as agreed from time to time.
Monthly premiums will be calculated at a specified rate per R1000.00 (one thousand Rand) of the Loan Amount. The specified rate is dependent on the benefits applicable to the policyholder’s circumstances, as follows:
Where the policyholder was formally employed at the date that the policy was entered into, the rate will be R4.50 (four Rand and fifty cents).
Where the policyholder was informally employed, self-employed or unemployed at the date that the policy was entered into, the rate will be R4.37 (four rand and thirty-seven cents).
Where the policyholder has opted for the benefit of full settlement of their obligations under the Finance Agreement in the event of temporary disability and being unable to earn an income, the rates specified above are increased by an amount of R1.00 (one rand).
Premiums may be varied by the Insurer on actuarial advice, provided that the policyholder shall receive 1 (one) month’s written notice of such variation.
The policyholder’s cover under this policy will cease and as such, no further premiums shall be payable by the policyholder, upon happening of the following events:
Cancellation of the policy (on instruction from Finsap Loans);
Death of the policyholder;
Loss of income by the policyholder, which triggers total settlement of outstanding debt, as defined;
Disability event which triggers total settlement of outstanding debt, as defined;
Termination of Finance Agreement as defined; or
The Assurer’s total liability under this policy having been discharged in full, whichever comes first.
Since the information of the terms and conditions disclosed here and all declarations made form the basis of the Master Policy, this assurance shall be voidable in the event of misrepresentation or non-disclosure by or on behalf of the insured of any fact material to the assurance. This policy shall however not be invalidated on account   of any incorrect statement made in good faith unless the incorrectness of such statement materially affected the assessment of the risk under this policy at the time of issue thereof.
If any claim under this policy were in any respect fraudulent or if any fraudulent means are used by the insured or any one acting on his behalf to obtain any benefit under this policy all benefits in respect of such policy shall be forfeited.
If Finsap Loans declines liability for a claim in terms of this policy or cancels the policy, representation may be made to the Administrator within 180 (one hundred and eighty) days of the date of the letter of rejection of cancellation letter.
Representation must be submitted in writing to:

Finsap Loans (Pty) Ltd
Sandton, Johannesburg  2196
South Africa
Claims must be reported to the Administrator within 3 (three) months of the occurrence of any insured event.
If for any reason whatsoever notice of a claim following upon the occurrence of an insured event is not given within the stipulated period of 3 (three) months, all benefits under this policy in respect of such a claim shall be forfeited and the claim shall become prescribed.
In the event of a claim, the specified benefit will be paid to Finsap Loans as the insured’s beneficiary in terms of this policy.
Claims must be reported to the Administrator within 3 (three) months of the occurrence of the insured.
Claims are submitted to Finsap Loans at: Tel: +27 (0) 87 133 2607 e-mailed to info@finsaploans.co.za.
The Administrator may request further the following documentation:
A medical report and such medical information as it may reasonably require in support of any claim.
A letter from the employer confirming retrenchment in case of a retrenchment claim.
All certificates, information and evidence required by the Administrator shall be furnished in the form prescribed by Finsap Loans and at the expense of the insured Person(s) or his nominated beneficiary. A Commissioner of Oaths shall certify all copies.
It is recorded and agreed to by the insured in the application form that the insured assigns and transfer the benefits in terms of this policy as collateral surety to Finsap Loans as security for the outstanding debt owed by the insured to Finsap Loans.
The insured further assigns and transfer all the respective rights, title and interest in this policy to and in favour of Finsap Loans and according Finsap Loans undertakes, in the event of a valid claim, to pay the benefits as defined, to Finsap Loans. This cession supersedes and cancels any other beneficiary nominated by the insured.
Full details will be included in the Policy Certificate that will be sent by SMS once this application has been created on the Administrator’s system.
Full details will be included in the Policy Certificate that will be sent by SMS once this application has been created on the Administrator’s system.
Full details will be included in the Policy Certificate that will be sent by SMS once this application has been created on the Administrator’s system.
For purposes of this Appendix B, the following meanings shall apply:
1.1 “Advance” means a portion of the Loan Amount which is paid to You from time to time in terms of an Advance Request;
1.2 “Advance Period” means the period from the date on which the loan agreement is signed by you until the Loan Amount has been advanced to you in full (provided that this shall not be more than six months), subject to any cancellation or termination in terms of any other provision hereof;
1.3 “Advance Request” means the advance request to be made by You to Us from time to time in respect of which You request a further portion of Your Loan Amount be advanced by Us to You. An Advance Request cannot be made more than 6 months after the Loan Agreement has been concluded whereafter no further Advances will be made even if You have not used the full Loan Amount set out in the Quotation;
1.4 “Finsap Loans Loan” means the Finsap Loans Loan chosen by You in Your application, the details of which are contained in this Appendix B as read together with the balance of the Loan Agreement and incorporated by reference therein.
2.1 The loan that you have chosen and which We have agreed to give to you based on our affordability assessments is a Finsap Loans Loan.
2.2 In terms of the Finsap Loans Loan, We aim to assist You with Your building or home improvement project and the purpose of the Loan is solely for the acquisition, rehabilitation, building or expansion of housing (“Specified Purpose”).
2.3 While you have been approved for the Loan Amount you are not required to utilize the Loan Amount as one lump sum immediately. You will be entitled to make an Advance Request as and when required so that You only pay interest and charges on the portion of the Loan Amount advanced to You from time to time.
2.4 As per the details given to You in Your Application, a Finsap Loans Loan allows  You to utilize the Loan Amount in portions, as and when required so that You only pay interest and charges on the portion of the Loan Amount advanced to You from time to time during the Advance Period. Please note that this is not a credit facility as payment is subject to Finsap Loans rules and once the full Loan Amount is disbursed, (notwithstanding any repayment of amounts owing in respect thereof), no further amounts will be available to You unless a new independent application for credit is made and approved by Finsap Loans.
2.5 Where a Finsap Loans Loan has been chosen, instalments will vary depending on the timing and value of the advances made from time to time and a relevant statement will be delivered at the end of each month setting out revised amounts owing.
3.1 You will be entitled to request an Advance with effect from the date on which  the Loan becomes effective and for the duration of the Advance Period on the following basis:
(a) a minimum Advance Request amount of R2 000.00 will apply;
(b) credit life will be calculated on the total sum of Advances and a cash out at each month end;
(c) an Advance Request is given to Finsap Loans;
(d) Finsap Loans will assess the Advance Request and the advance of funds shall be made into your bank account and/or to the Participating Merchant, as the case may be in the sole and absolute discretion of Finsap Loans since We will need to take into account whether there have been any factors which may affect your financial situation and/or compliance with the Loan Agreement;
(e) where any remaining portion of the Loan Amount is less than the minimum referred to in 3.1 (a), the Advance Request may be made in respect of such remaining portion.
3.2 If we approve the Advance Request, the funds will be disbursed, in accordance with your instructions, into either directly to the Merchant or into your designated bank account.
3.3 You will have no claim against Finsap Loans if it declines an Advance Request.
4.1 During the Advance Period and provided the Loan Amount is not taken in full, the following verification checks will be done from time to time and you hereby consent thereto:
(a) A credit bureau check;
(b) An affordability assessment;
(c) A fraud check;
 (d) Your payment history with Finsap Loans on the Loan;
(e) Your obligations under the Loan Agreement.
4.2 In the event that the verification checks in 4.1 are negative and Finsap Loans, in its sole and absolute discretion, decides that this would have a negative impact on Your ability to repay Your debts, then further Advance Request will not be allowed and an Advance Request will be suspended until an investigation and possible resolution. To the extent that this is the case, any portion of the Loan Amount which has been advanced as at that date will remain payable in full in terms of the Loan Agreement over the remaining term of the Loan Agreement.
5.1 We will send an SMS notifying You when the Advance Request has been accepted and the Advance made. At this point You may use the Advance to purchase building material.
5.2 The SMS will show You:
(a) the Advance Request amount granted;
(b) the next instalment and due date for payment of instalment;
7.1 The contract term and instalment amounts will depend upon the number and timing and value of Advance Request in terms of the  Finsap  product.  To the extent that there any changes in any one month as a result of an Advance Request that has been granted and an Advance paid to You, We will send to You at Your contact details an amended loan schedule which will set out the new calculations as adjusted.
7.2 If there has been no Advance Request or an Advance Request adjustment took place in the month concerned, then the repayment due will not be recalculated.
7.3 To the extent that an Advance Request is made granted and paid, the term of the loan Agreement in respect of that Advance Request applies as if the Advance Request is the initial date of the Loan Agreement. So for example, the term of the Loan Agreement will be the term set out in the Quotation plus the number of months equivalent to the period of time during which any Advance Request is made and granted from time to time.
8.1 Finsap Loans will send You a statement quarterly for physical documents or  monthly where You have agreed to email communications.
8.2 The Loan Amount remaining during the Advance Period will be sent to You via SMS along with the current balance of Your Finsap Loans account, the instalment due and the date on which the instalment is due.
To the extent of any conflict arising between this Appendix B and the Loan Agreement, the provisions of this Appendix B will prevail (where the Product is a Finsap Loans Loan).

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